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How 55club Handles Your Personal Data

At 55club, we are clear about what personal data we collect when you open an account, how we use it, and who we share it with — because…

Data collected only as neededUPI & Paytm transaction privacyAccount security controlsRight to access your dataContact us to request changes

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What This Policy Covers and Where It Applies

55club Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy governs the collection and use of personal data by 55club through the domain 55club.run. It applies to account holders and visitors accessing our platform from India where local law permits. We collect information you provide directly — such as your name, email address,

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phone number and payment details when you transact via UPI, Paytm or PhonePe — as well as data generated automatically through your browser or device. We do not sell your personal data to third parties. Data shared with payment processors like UPI networks, Paytm or PhonePe
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is limited strictly to what is required to complete your transaction. This policy is subject to Indian data protection law and any applicable local regulations in the jurisdiction from which you access our service.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your personal data is being used, want to request a copy of the data we hold, or need to raise a concern about a potential…

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy inbox. We acknowledge every request within 24 hours and resolve it within 72 hours wherever possible.

Live Chat Support Open the live chat widget on 55club.run any time, day or night. Tell the agent this is a privacy matter and they will escalate it directly to the privacy team without delay.

Help Centre Ticket Log into your account, navigate to the Help Centre and raise a ticket tagged as a privacy request. All tickets are tracked and you receive a status update at each stage of resolution.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 55club

We apply layered security measures and transparent data practices so that your account and your personal information remain under your control.

Encryption in Transit and at Rest

All data you submit — including UPI reference numbers, Paytm transaction IDs and identity documents — is encrypted using TLS in transit and AES-256 at rest, so it cannot be read if intercepted or accessed without authorisation.

Cookie Practices

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can manage or decline non-essential cookies through the cookie preference panel available in your account settings.

Account Access Controls

You can enable two-step verification on your 55club account at any time from the security settings page. We also notify you by email whenever a new device logs into your account so you are always aware of access events.

Data Retention Periods

We retain your account data for as long as your account remains active and for a period required by applicable law after closure. Transaction records linked to UPI, Paytm or PhonePe payments are kept for audit and compliance purposes only.

Who We Share Data With

Your personal data is shared only with payment processors necessary to complete your deposit or withdrawal, identity verification partners where required by law, and technology providers operating under strict data processing agreements with 55club.

Requesting Changes to Your Data

You have the right to request access to, correction of, or deletion of the personal data we hold about you. Submit your request via email or the Help Centre ticket system and we will act on it within the timeframe required by applicable Indian data protection law.

Privacy Policy Questions Answered

Below you will find answers to the questions we receive most often about privacy, data rights and how 55club manages the personal information linked to your account. If your question is not covered here, reach out through the support channels listed on this page.

We collect your name, email address, mobile number, date of birth and, where identity verification is required, a copy of a government-issued document. We also log your IP address and device identifiers to secure your account and detect unusual activity.

We do not store full UPI Virtual Payment Addresses or Paytm wallet credentials on our servers. Payment data passes through the relevant payment processor's secure environment, and we only retain a transaction reference number for reconciliation and customer service purposes.

Log into your account and raise a data access request through the Help Centre ticket system, or email our privacy team directly. We will compile and send you a copy of your personal data within the period required by applicable Indian data protection law.

Yes. You may request deletion of your personal data at any time. Where we are not legally required to retain records — such as transaction histories for regulatory audit — we will delete the data promptly and confirm the action to you in writing.

After an account is closed, we retain personal data for the period mandated by applicable law in the jurisdiction where you accessed our service. Once that retention period expires, the data is permanently deleted from our systems.

We use essential cookies to operate your session and optional analytics cookies to improve the platform. You can review and adjust your cookie preferences at any time through the cookie settings panel in your account, without affecting core account functionality.

Contact our privacy team immediately via the live chat on 55club.run or by raising a Help Centre ticket marked as a privacy concern. We treat every such report as urgent and will investigate and respond within 72 hours of receiving your complaint.

How 55club Handles Your Personal Data

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security at 55club

Encryption in Transit and at Rest

Cookie Practices

Account Access Controls

Data Retention Periods

Who We Share Data With

Requesting Changes to Your Data

Privacy Policy Questions Answered

01 What personal data does 55club collect when I open an account?

02 Does 55club store my UPI, Paytm or PhonePe payment details?

03 How do I request a copy of the data 55club holds about me?

04 Can I ask 55club to delete my personal data?

05 How long does 55club keep my account data after I close my account?

06 Does 55club use cookies, and can I control them?

07 Who do I contact if I believe my privacy rights have been violated?

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